Refund policy

BRONXHILL REFUND POLICY

Effective Date: 04/27/2026
Operator: BRONXHILL LLC
Contact: support@bronxhill.com

BRONXHILL provides digital products, including materials, 3D assets, environment bundles, documentation, and related digital files.

All BRONXHILL digital product purchases are final. BRONXHILL does not offer returns, exchanges, or refunds for digital products once an order is placed, except where required by applicable law or expressly approved by BRONXHILL in writing.

Because BRONXHILL products are digital, they cannot be physically returned.

If you experience a technical issue with file access or digital delivery, contact support@bronxhill.com. BRONXHILL may, in its discretion, provide a corrected download link, replacement access, or other support for verified delivery/access issues.

Refunds are not available because a purchaser selected the wrong product, changed their mind, lacks compatible software, expected a different workflow, failed to review applicable product information or license terms, no longer needs the product, or intended a use not permitted by the applicable BRONXHILL license agreement.

This Refund Policy does not expand, reduce, or replace any separate rights or obligations stated in an applicable BRONXHILL license agreement, order record, invoice-linked scope confirmation, product term, or written approval.