Privacy policy
BRONXHILL PRIVACY POLICY
Last Updated: April 27, 2026
BRONXHILL LLC operates this website and online storefront, including related information, content, features, tools, digital products, and services. BRONXHILL is powered in part by Shopify and other third-party service providers that help operate the storefront, checkout, payment processing, account features, analytics, security, digital delivery, and related services.
This Privacy Policy describes how BRONXHILL collects, uses, processes, and discloses personal information when you visit the website, use the storefront, create an account, place an order, access digital products, communicate with BRONXHILL, or otherwise interact with BRONXHILL online services.
If there is a conflict between BRONXHILL’s Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, use, processing, and disclosure of personal information.
By using or accessing the website or storefront, you acknowledge that you have read this Privacy Policy and understand the collection, use, processing, and disclosure of personal information described in this Privacy Policy.
1. Personal Information We Collect or Process
When this Privacy Policy uses the term “personal information,” it means information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with BRONXHILL, where you live, and what laws apply, BRONXHILL may collect or process the following categories of personal information:
Contact details, including name, billing address, email address, phone number, company name, and related contact information.
Payment and transaction information, including payment method details, payment confirmation, order details, purchase history, billing information, and transaction records.
Account information, including username, password, account settings, preferences, and account activity.
Storefront activity, including products viewed, products added to cart, downloads accessed, account activity, product interests, and order history.
Communications with BRONXHILL, including information provided when you submit inquiries, support requests, licensing questions, customer-service messages, or other communications.
Device and technical information, including browser type, device information, IP address, network connection information, identifiers, cookies, and similar technologies.
Usage information, including how and when you interact with the website, storefront, product pages, checkout, account features, digital delivery systems, and related services.
2. Sources of Personal Information
BRONXHILL may collect personal information from the following sources:
Directly from you when you visit the website, create an account, place an order, access digital products, communicate with BRONXHILL, submit a form, request support, or otherwise provide information.
Automatically through the website, storefront, cookies, analytics tools, security tools, digital delivery systems, and similar technologies.
From Shopify, payment processors, storefront providers, analytics providers, security providers, digital-delivery providers, business-service providers, and other service providers that help operate the website and storefront.
From partners or other third parties where permitted by law and relevant to operating the storefront, processing transactions, administering accounts, supporting digital delivery, maintaining security, complying with law, or communicating with customers.
3. How BRONXHILL Uses Personal Information
BRONXHILL may use personal information for the following purposes:
To provide and operate the website, storefront, product pages, checkout, account features, digital delivery, customer support, and related services.
To process payments, complete orders, provide digital-product access, confirm transactions, maintain account records, and administer purchases.
To communicate with you about orders, accounts, digital delivery, support requests, licensing inquiries, policy updates, security issues, and service-related notices.
To provide customer support, respond to inquiries, review requests, resolve technical or account issues, and maintain BRONXHILL’s business relationship with you.
To improve the website, storefront, product pages, checkout experience, account features, digital delivery systems, customer service, security, and business operations.
To conduct marketing and promotional communications where permitted by law, including email communications, product updates, storefront communications, and related marketing. You may opt out of promotional emails where an unsubscribe option is provided.
To maintain security, prevent fraud, authenticate accounts, detect misuse, protect the website and storefront, investigate suspicious activity, and enforce BRONXHILL policies.
To comply with legal obligations, respond to valid legal process, enforce BRONXHILL’s Terms of Service and other policies, protect BRONXHILL’s rights, and participate in legal, regulatory, or dispute-related processes.
4. How BRONXHILL Discloses Personal Information
BRONXHILL may disclose personal information where reasonably necessary for legitimate business, operational, legal, security, or service purposes, including:
With Shopify and other third-party service providers that help operate the storefront, checkout, payment processing, account features, analytics, security, digital delivery, customer support, cloud services, and business operations.
With payment processors and financial-service providers necessary to process payments, confirm transactions, prevent fraud, and maintain transaction records.
With marketing, analytics, or advertising providers where permitted by law and subject to applicable privacy rights and opt-out options.
When you direct, request, authorize, or consent to disclosure, including through account features, third-party integrations, social media tools, or communication with BRONXHILL.
With professional advisors, legal representatives, auditors, insurers, consultants, or business-service providers where reasonably necessary for BRONXHILL’s business, legal, financial, or operational purposes.
In connection with a business transaction, including a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction.
To comply with applicable law, respond to legal process, enforce applicable terms or policies, protect BRONXHILL’s rights, protect users or others, prevent fraud, maintain security, or respond to lawful requests from government authorities.
5. Relationship with Shopify
BRONXHILL’s storefront is powered in part by Shopify. Shopify may collect and process personal information about your access to and use of the storefront in order to provide, operate, protect, and improve the storefront services.
Information submitted through the storefront may be transmitted to and processed by Shopify and other third-party service providers, including providers located in countries other than where you reside, as necessary to provide and improve the storefront, process transactions, maintain security, support customer accounts, and operate related services.
Shopify may also process personal information under its own terms, privacy policies, platform controls, service infrastructure, and legal obligations. In some circumstances, Shopify may be responsible for responding to privacy requests related to personal information that Shopify processes through its own platform systems.
To learn more about Shopify’s privacy practices, review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
6. Third-Party Websites and Links
The website or storefront may contain links to websites, platforms, tools, or services operated by third parties. BRONXHILL is not responsible for the privacy, security, accuracy, practices, or content of third-party websites or platforms that BRONXHILL does not control.
If you access third-party websites, platforms, tools, or services, you should review their privacy policies, terms, cookie practices, and security practices.
7. Children’s Privacy
The website and storefront are not intended for children. BRONXHILL does not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you believe that a child has provided personal information to BRONXHILL, contact BRONXHILL at the email address listed below so the information can be reviewed and, where required, deleted.
As of the Last Updated date of this Privacy Policy, BRONXHILL does not have actual knowledge that it sells or shares personal information of individuals under 16 years of age as those terms may be defined under applicable privacy laws.
8. Security and Retention
BRONXHILL uses reasonable administrative, technical, and organizational measures designed to protect personal information. No security system is perfect or impenetrable, and BRONXHILL cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
BRONXHILL retains personal information for as long as reasonably necessary to provide services, maintain accounts, process orders, support digital delivery, comply with legal obligations, resolve disputes, enforce agreements and policies, maintain records, prevent fraud, and operate the business.
9. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
The right to request access to personal information held about you.
The right to request deletion of personal information, subject to legal exceptions.
The right to request correction of inaccurate personal information.
The right to request a copy of certain personal information.
Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of your personal information for targeted advertising. You may exercise that right through the applicable opt-out link provided through the storefront or by contacting BRONXHILL using the contact information below.
The right to manage communication preferences, including opting out of promotional emails where an unsubscribe option is provided.
These rights are not absolute and may apply only in certain circumstances. BRONXHILL may need to verify your identity before processing a request and may decline a request where permitted by law.
You may exercise applicable privacy rights by contacting BRONXHILL at the email address listed below. For privacy rights related to information processed by Shopify through Shopify’s own platform systems, Shopify may provide separate privacy tools or request portals.
10. Cookies and Similar Technologies
BRONXHILL, Shopify, analytics providers, advertising providers, security providers, and other service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website and storefront, remember preferences, maintain security, analyze traffic, improve services, support checkout, measure performance, and provide relevant communications or advertising.
Depending on where you live, you may have options to manage cookies, advertising preferences, or privacy settings through your browser, device, storefront settings, cookie tools, or applicable privacy-request mechanisms.
If you visit the website with a recognized Global Privacy Control opt-out signal enabled, BRONXHILL or its service providers may treat the signal as a request to opt out where required by applicable law and technically feasible.
11. International Transfers
Personal information may be transferred, stored, or processed outside the country, state, or region where you live.
Where required by applicable law, BRONXHILL and its service providers may rely on recognized transfer mechanisms, contractual safeguards, or other lawful bases for international transfers of personal information.
12. Complaints
If you have questions or complaints about how BRONXHILL processes personal information, contact BRONXHILL using the contact information below.
Depending on where you live, you may also have the right to appeal a decision or lodge a complaint with a data protection authority or other regulator.
13. Changes to This Privacy Policy
BRONXHILL may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, technology, storefront operations, service providers, or other operational needs.
BRONXHILL will post the revised Privacy Policy on the website and update the “Last Updated” date when required.
14. Contact
Questions about this Privacy Policy or BRONXHILL privacy practices may be sent to:
BRONXHILL LLC
support@bronxhill.com
